Let's Get Things Done!
Unlocking Value Together
Is your organisation struggling to stay ahead in a rapidly evolving market?
Are misaligned priorities slowing down the achievement of your strategic goals?
Do you long for your strategy to be integrated effectively into daily operations, driving measurable results?
If these challenges sound familiar, you are not alone – and we are here to help.
The value we bring to you
Action-orientated processes for buy-in and alignment
Design excellence, customised for you
Transformational learning experiences grounded in proven methods
Immediacy of results that enable execution
25 years of deep experience across industries
Global track record with demonstrated ROI
"Customer Diagnostics follows a very well-structured approach, ensuring that everyone participates. This creates enthusiasm because people feel heard and their contributions valued. The Achievement Process is highly effective, and the time spent assessing our current situation was vital for getting buy-in from the Exco team. We were very impressed that all proceedings were captured in real-time with a summary of the objectives provided by the end of the day. This meant that we received workable, practical and realistic outcomes - which were a huge value-add."
Tiaan van Aswegen. Deputy CEO, Assore
“What sets Customer Diagnostics apart is their deep understanding of our business and industry. Their ongoing evolution in understanding how the world of business changes, paired with insightful questioning around our needs, impresses our team every time.”
Leo Morwe, CCO, Minet Group
"I would rate Customer Diagnostics 10 out of 10. Alan's ability to navigate through the diversity of comments and collate data is excellent. He has a unique ability to filter information shared, ensuring that only relevant, constructive feedback shapes the discussion. This isn't a simple task given the range of perspectives in any group, but Alan's skill in data integration and focusing the conversation ensures that the process remains productive, even in challenging situations. The Achievement Process is a practical framework, that when followed can drive actionable outcomes."
Larry Smith, CEO, Process Automation
"I'm sorry we didn’t discover Customer Diagnostics sooner; we could have been on a different trajectory. Their work was superb, and everyone gained significant value. Alan has a unique ability to blend different personalities, creating an engaging environment where nobody gets bored or disengaged. The process was slick from start to finish, with immediate feedback keeping us in the moment. Everything was aligned and worked 100% and I can confidently say we are now on a trajectory enriched by the Achievement Process. In a global business environment, we need every tool available to remain competitive as a business, and through the Achievement Process, we have taken a big step forward in the “how” to achieving our strategic goals."
Michael Aldworth, CEO, FES Africa
Our clients
Fortunate to work with the best
What we do
We help your business thrive by co-creating and implementing successful strategies around which all your people are aligned.
Using a powerful, practical Achievement Process that empowers and aligns your people to achieve more than they ever believed possible.
This enhances the quality of:
-
COLLECTIVE THINKING by understanding and leveraging team strengths
-
PLANNING and DOING by following a structured process using a common language.