Welcome to Customer Diagnostics
Our greatest achievements are yours.
We are an experienced management consultancy that believes in the power of doing. We help businesses to thrive by developing, facilitating and implementing successful strategies around which all people are aligned.
What We Do
We engage with our clients to develop strategies around which everyone is aligned through a distinctive range of services. Thanks to the wizardry of modern technology, we are pushing the boundaries of digital platforms when face-to-face meetings are not an option, without losing the personal interaction between facilitator and participants, whilst still ensuring that everyone’s voice is heard.
Contact us today for further information about our range of services and how we can assist your organisation and teams unlock their potential whilst employing face-to-face or distributed work-from-home (or virtual) practices.
Strategic Alignment & Facilitation
We develop and facilitate customised processes to achieve agreed-upon outcomes around which everyone is aligned. We do this at an enterprise, company, divisional and functional level.
Research
Thorough, customised research allows us to help you develop more insightful and effective strategic action plans. We have an excellent track record in the field of customer and employee research.
Building Effective Teams
We upskill teams to execute their strategic, tactical and operational plans efficiently and effectively, whilst recognising and valuing the diversity within teams.
Strategic Measurement & Implementation
We provide you with the processes and skills to implement and measure your strategic action plans efficiently and effectively.
Consulting
By developing an ongoing relationship with you through regular consultations, we help you achieve long-lasting success.
Executive Coaching
We provide one-on-one executive coaching to existing clients, focusing on personal development and organisational performance improvement.